The Proofing Company

Privacy Policy

Last updated: August 28, 2026

The Proofing Company respects your privacy. This Privacy Policy explains the types of information we collect, how we use it, and how we handle information related to SMS/text communications.

Information We Collect

We may collect information such as your name, phone number, email address, service address, property information, appointment information, requested services, estimates, invoices, payment-related information, photographs, communications with our company, and service history.

How We Use Information

We may use information to respond to inquiries, schedule inspections and appointments, provide estimates and services, communicate about ongoing work, send appointment reminders and technician updates, provide estimates and invoices, process payments, provide customer support, maintain service records, administer warranties, and operate our business.

SMS/Text Messaging

If you voluntarily provide your mobile phone number and consent to texting, we may send service-related messages concerning your inquiry, appointment, inspection, estimate, scheduled service, technician arrival, job status, invoice, payment, follow-up service, or customer support. Text messages sent through Jobber may come from our dedicated SMS number, 916-222-9782.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP. Consent to receive SMS messages is not a condition of purchase.

SMS Privacy

Mobile phone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Service Providers

We may use trusted service providers, including Jobber, website hosting providers, payment processors, and other business-service providers, to help operate our business. These providers may process information as needed to perform services on our behalf.

How We Protect Information

We use reasonable administrative and technical measures designed to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure. No electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request correction or updating of information in our records. You may also request deletion of certain information, subject to records we may need to retain for legitimate business, accounting, warranty, contractual, or legal purposes.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.